Concur Online Booking Fees & Expenses
| Concur Online Booking (Unassisted) | ||
|---|---|---|
| Category | Domestic | International |
| Airfare with Hotel/Vehicle | $5.00 | $5.00 |
| Hotel and/or Vehicle Only | $5.00 | $5.00 |
| Rail Reservation Only | $5.00 | $5.00 |
| Exchanges | $5.00 | $5.00 |
| Voids or Cancellations and Refunds | $0.00 | $0.00 |
| Online Booking (Agent Assisted) | ||
| Category | Domestic | International |
| Airfare with Hotel/Vehicle | $28.00 | $30.00 |
| Hotel and/or Vehicle Only | $10.00 | $10.00 |
| Rail Reservation Only | $28.00 | $30.00 |
| Exchanges | $28.00 | $30.00 |
| Voids or Cancellations and Refunds | $0.00 | $0.00 |
| Full-Service Reservation | ||
| Category | Domestic | International |
| Airfare with Hotel/Vehicle | $28.00 | $30.00 |
| Hotel and/or Vehicle Only | $10.00 | $10.00 |
| Rail Reservation Only | $28.00 | $30.00 |
| Exchanges | $28.00 | $30.00 |
| Voids or Cancellations and Refunds | $0.00 | $0.00 |
| Group Travel | ||
| Category | Domestic | International |
| Airare with Hotel/Vehicle (Agent Booked) | $30.00 | $35.00 |
| Hotel and/or Vehicle Only | $10.00 | $10.00 |
| Rail Reservation Only | $30.00 | $35.00 |
| Charter or Group Ground Transporation | 5% of cost | 5% of cost |
| Name Change | $25.00 | $25.00 |
| Exchanges | $30.00 | $35.00 |
| Voids or Cancellations and Refunds | $0.00 | $0.00 |
| After Hours | ||
| Category | Domestic | International |
| Call without Ticketing | $25.00 | $25.00 |
| Call with Ticketing | $35.00 | $35.00 |
| Exchanges | $35.00 | $35.00 |
| Voids or Cancellations and Refunds | $25.00 | $25.00 |
CTP After hours information & service fees
**PLEASE NOTE – the after-hours services are for emergencies only. These expenses will need to be paid for by the employee at that time and will be reimbursed after the fact.
- Call 800-358-1409, 7:00 PM to 7:00 AM, M-F, weekends & holidays